Free Shipping Questions
- Can I ship to a P.O. Box, APO address or international address?
- This free shipping offer is limited to shipments within the 48 contiguous United States (excluding Alaska, Hawaii, all P.O. boxes, APO/FPO/DPO and U.S. territories, possessions and protectorates).
- When will my order ship?
- Orders placed before 12:00pm EST Monday through Friday will ship the same day. Orders placed on the weekend will ship the next business day. An email confirmation will be sent after order placement.
- My package did not arrive—what should I do?
- Please call our office, toll-free, at 1.877.919.4105, or email Customer Service. Please note: delivery complaints regarding product must be lodged within 30 days of original order placement.
- Do you accept returns?
- We will not accept returns for merchandise ordered under this free shipping offer. In the case merchandise ordered under this free shipping offer is defective, please contact our customer service department within 90 days of purchase at 1.877.919.4105.